Box 967 u Rancho Cordova u California 95741 u 800-507-3800 u www.superiorvision.com . Make sure to include the following information: Make sure to include specific names of individuals and any steps you have already taken to remedy the issue or dispute (if applicable). Please read this notice carefully. Superior vision provides a $125- $200 frame allowance and covers in full single vision lenses, lined bifocals, and lined trifocals. View Top 10 List This policy is for when members have questions or concerns about the quality of vision care that they receive, or have an issue with a claim. Email: Customer Service. If Superior Vision denies the members request for a covered service or claim for a covered service at Formal Appeal level, the member may initiate an external independent review. The Superior Vision Plan is a vision care program designed to offer a high-level of vision care to you and your family. If Superior Vision initiates the external independent review process, Superior Vision does not have to comply with section E. (above). Box 3003, Farmington, MO 63640-3803. If the director finds that the case involves a medical issue or is unable to determine issues of coverage, the director shall submit the members case to the external independent review organization in accordance with section E (above) or K (below). Medical reimbursement and dependent child care: Southern Administrators and Benefit Consultants, Inc. Post Office Box 2449 Madison, MS 39130-2449 1-800-844-2555 FAX (601) 856-8088 Superior Vision Services, Inc. Attn: Claims Processing P.O. Association of all data cells in a data table with their headers and only using table structures for tabular data and not for layout design. With Superior Vision, you will always receive quality, affordable eye care from qualified eye care professionals. Superior Vision contracts with various LASIK networks. In addition to the information below, you can email our privacy officer at. Thank you in advance for helping us with our continued improvement to serve you better. Callers may experience longer-than-usual wait times. Reimbursement Rate Changes. Scheduling an appointment and understanding your benefits is simple. At Superior Vision, our benefits management tools are made available over the internet through a Web browser. If you have a PC running Windows, choose File then Print. To proceed with learning about available career opportunities within Versant Health, please click on the button below. Ensure everything is filled out appropriately, without any typos or absent blocks. Related. Superior Vision shall mail a written acknowledgement to the member and the members treating provider within five (5) business days after Superior Vision receives the formal appeal. SSL stands for Secure Sockets Layer, and it is the industry standard method for protecting web communications developed by Netscape Communications Corporation. Users of this website use links to other websites at their own risk. We strongly advise users to always seek the advice of a vision/eye care professional with any questions about vision and eye care or any medical condition. Except as provided in section F. (below), Superior Vision has: At any time during the formal appeal process Superior Vision may request an external independent review process. Their eye care solutions are comprehensive, and on average, provide savings of 20% or more on eye-related costs. At Superior Vision, we offer patient forms online so you can complete them in the convenience of your own home or office. Date: A practitioner will need to register as a first time user to get started. As a result it may not always be 100% up-to-date. Notwithstanding title 41 of the Arizona revised statutes, chapter 6, article 10 and section 12-908, if a party to a decision issued under this section seeks further administrative review, the department shall not be a party to the action unless the department files a motion to intervene in the action. It is best viewed with Java Script enabled. Comply with our easy steps to have your Superior Vision Claim Form prepared quickly: Take advantage of the fast search and innovative cloud editor to make a correct Superior Vision Claim Form. Our site makes use of cookies. Refer to your schedule of benefits, to see what your vision plan provides. They have performed thousands of successful LASIK procedures for Texans across the state, and they offer cutting-edge technology and techniques. Please call our Customer Service department at (800) 507-3800 12-2019. Thank you! We use cookies to improve security, personalize the user experience, enhance our marketing activities (including cooperating with our marketing partners) and for other business use. At Superior Vision, we offer patient forms online so you can complete them in the convenience of your own home or office. Any person making an oral complaint will be instructed to document his or her concerns and to submit a formal Grievance in writing to us at the address above. We reserve the right at any time and periodically to modify this site, temporarily or permanently, or any part thereof, with or without notice. Check the dialog boxes to set individual preferences. Call 1 (877) 201-3602 for a free LASIK consultation. erscontact@superiorvision.com. Any proceedings before the office of administrative proceedings that involve an expedited external independent review and that are subject to section K (above) shall be promptly instituted and completed. Vision Plan Out-of-Network Claim Form Please return this form with a copy of your paid, itemized receipt to: UnitedHealthcare Vision ATTN: Claims Department P.O. Try to make your search more narrow by adding other information to the search. Select your employer to begin. Tenemos intrpretes en espaol, chino, vietnamita, tagalo y coreano. Main page content Document File(s) Superior Vison Claim Form. Aperture (the CVO services provider) will assist with a provider's credentialing process for Superior HealthPlan. Download the data file or print your PDF version. As some content on this site is provided by other organizations and web content providers, Superior Vision cannot and does not guarantee the accuracy, timeliness and/or source of information from these organizations. The user-friendly drag&drop graphical user interface allows you to add or relocate areas. Inappropriate use of a modifier or using a modifier when it is not necessary will result in denial or a delay of claim reimbursement. University LASIK Specialists of Texas member physicians are all University affiliated and credentialed according to the standards set by the National Committee for Quality Assurance (NCQA). The Exclusive Collection. Superior Vision Services Attn: Claims Processing P.O. Superior Vision Attn: Claims Processing P.O. As some content on this site is provided by other organizations and content providers, Superior Vision cannot and does not guarantee the accuracy, timeliness and/or source of information from these organizations. Superior Vision, under the CA Language Assistance Program, utilizes Language Line Services to provide free language assistance services for our members who have limited proficiency in English. Except as provided in section K. (below) within sixty (60) days after the member receives written notice by Superior Vision of the adverse decision, if the member decides to initiate an external independent review, the member shall mail to Superior Vision a written request for an external independent review, including any material justification or documentation to support the members request for the covered service or claim for a covered service. Superior Vision Attn: Claims Processing P.O. We built it for you - with access to over 104,000 in network eye care professionals and 50 of the top 50 major retail optical chains, we have you covered. To send a claim by paper, please mail claim forms to: Superior HealthPlan, Attn: Claims, P.O. See below for search help. We invite you to experience the highest quality of care while taking advantage of the discounts offered to Superior Vision Services members. Superior Vision. We will use every opportunity to be reasonable in find a solution that makes sense for all parties. Placing the members health in serious jeopardy; Serious impairment to any of the members bodily functions; or. You will need Adobe Reader to open PDFs on this site. To proceed with learning more about Versant Health, please click on the button below. COVID Reopening Tip Sheet. Provides free aids and services to people with disabilities to communicate effectively with us, such as: Written information in other formats (large print, audio, accessible electronic formats, other formats). All of our plans include an eye exam, eyeglasses or contact lenses, and additional discounts. Box 967 Web pages are designed so that all information conveyed with color is also available without color. Department at 1-800-507-3800 for information regarding your reimbursement. CareSource PASSE covers vision services for our members. Superior has updated our claims system to reimburse the updated fee schedule rates: Please review the Texas Medicaid and Health Partnership (TMHP) Online Fee Schedule for updated fee schedule reimbursement rates. As a participant in the plan you are entitled to certain rights and protections under the Employee Retirement Income Act of 1974 (ERISA). Learn More About QualSight LASIK University LASIK Specialists of Texas Your eyes deserve the best care from LASIK specialists you can trust. Please click on your state below to view. If you are a group that wants to participate in the file exchange program you will need to fill out online request form and submit it to the IS Department at Superior Vision Services for review. Log on to www.myCigna.com. We are currently experiencing technical issues impacting our service operations, including our member and provider portals. This data will be given to ourselves and our agents. It starts with our network. Select Find an eye care professional from the top of any page. Act preventively and schedule regular comprehensive eye exams. Wellness Center Alternative text for images and other non-text elements. The decision by the independent review organization is a final administrative decision pursuant to title 41 of the Arizona revised statutes, chapter 6 article 10 and is the subject to judicial review pursuant to title 12, chapter 7, article 6, article 10 and is subject to judicial review pursuant to title 12, chapter 7, article 6. To zoom out press CTRL + MINUS SIGN (-). Contact Us. Superior Vision website Accept Plan reimbursement for covered services as payment-in-full. Simply call Superior Member Services. Envolve Vision provides expert eye care benefit services for Medicaid, Medicare, and Health Insurance Marketplace member products with more than 30 years of experience operating as a full-service, eye care speciality Health Management Organization (HMO). Customer service representatives are trained to respond to calls quickly, resolve problems promptly and exercise sensitivity. We are currently experiencing technical issues impacting our service operations, including our member and provider portals. In order to obtain password, requestor must call 1 (800) 923-6766 (extension 2230). We will follow our standard business practices guidelines when resolving your problem or concern. LASIK surgery has been FDA-approved since 1995, and is performed to correct nearsightedness, farsightedness, and astigmatism. Box 967 Rancho Cordova, CA 95741 Phone: 1 (800) 507-3800 www.superiorvision.com. See below for printing problems. You can enter a new search by hitting the New Search image. USLegal received the following as compared to 9 other form sites. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. If Superior Vision concludes that the covered service should be provided or the claim for a covered service shall be paid, the health insurer (NGLIC) is bound by Superior Visions decision. You can also request any materials on this website in another format, such as large print, braille, CD or in another language. Office Hours: 8:00 a.m. to 5:00 p.m. CST / 8:00 a.m. to 6:00 p.m. CST (STAR Health only) After office hours, Superior's STAR Kids nurse advice line staff is available to answer questions and intake requests for prior authorization by calling 1-844-590-4883. VSP is not affiliated with Metropolitan Life Insurance Company or its affiliates. Birmingham, AL 35238-5018. ERISA provides that if your claim for a welfare benefit is denied, in whole or in part, you have the right to know why this was done, to obtain copies of all documents relating to the decision without charge, and to contest any denial, all within certain time schedules. We do this through a broad-based provider network comprised primarily of board-certified ophthalmologists (MD), complemented by optometrists (OD), opticians, and optical companies who are responsible for delivering quality services. Procedures to request FTP access for external groups. Mac OS: To zoom in press COMMAND + PLUS SIGN (+). Vision coverage is available through the Superior Vision network for most plans. How do I find a network provider? (20-2535 Expedited medical review; expedited appeal) not applicable. Markup is used to associate data and header cells. Get access to thousands of forms. If you answered No to question 2, please note Superior Vision Network Providers should only collect for Copayments and/or Non-covered items at the time of service. Chrome PC & Mac: Select the hamburger icon (for older PC version it is a wrench) at top of screen > Settings > Show Advanced Settings (for older PC versions Select Advanced Content) and scroll to Web Content. To proceed with learning more about Versant Health, please click on the button below. Access and use of this website is completely voluntary and is the sole risk of the user. Materials co-pay applies to lenses and/or frames, not contact lenses. The allowance for frames is limited to $150, and the same amount applies to contact lenses. You may email us the completed forms or bring them with you on your next visit.. Access the most extensive library of templates available. It has full administrative capabilities and will allow you to set preferences. Superior Vision, bajo el Programa de Asistencia Lingstica (LAP, por sus siglas en ingls), provee el servicio gratuito de interpretacin a nuestros miembros que prefieren contactarnos en espaol. Davis Vision Vision Care Plan Processing Unit P.O. If you believe you have a vision problem or condition, contact a qualified vision care professional immediately. Declaracin de Privacidad en Espaol esta aqu. Site - Document Library. Denial upheld If we continue to agree that the covered services or claim for a covered service should have been denied, the complainant will receive a written notice of that decision. Denial Reversed If we agree that the covered services should have been provided, or that the claim should have been paid we will authorize the service or pay the claim. Eliminate the routine and produce paperwork online! Some states require a specific grievance policy and procedure. Your request for a grievance review should include: A Grievance may be submitted to us by or on behalf of a Covered Person within one year of the date of treatment, event or circumstance giving rise to the Grievance, such as the date of the claim denial. All completed forms will be filed in the FTP access folder maintained in the IS Department. Contact Information Fax: 855-313-3106Phone: 888-273-2121Email: ecs@superiorvision.comProvider Portal Superior Vision Provider Routine Vision References The Superior Vision (Versant) routine vision references provide information on topics . If the search engine finds more than 200 eye care professionals it only displays the first 200. I am . Superior Vision. We will help you get the help you need. The carrier for the NDPERS Vision Plan is Superior Vision. Superior Vision is a product offering from Versant Health, a company forged from the experience of two leading vision care plans. For immediate situations where a member may have lost or damaged his or her contact lenses or eyeglasses and the member is out-of town, a customer service representative may facilitate directing the member to a contracted provider in the area. After 3 calls to Superior I finally received a $120 check on 5/15. You may also fax it to us at (888) 343-3475 or email at CAG@versanthealth.com. Credentialing documents are submitted to Aperture through CAQH or Availity. For more information, please review the following article: Therapy Fee Schedule Reimbursement Rates. Method to skip repetitive navigation links. A grievance may be submitted to us by or on behalf of a covered person within 180 days of the date of treatment, event, or circumstance giving rise to the grievance, such as the date of the claim denial. . Most problems or concerns can be handled with a single phone call. See the Future with Envolve Vision. Author: j1tencati Created Date: 4/30/2018 5 . First, call Superior Vision Customer Service at (800) 507-3800 and get an authorization number / eligibility number. You can call our Customer Service Department at (800) 638-3120. . This includes uploading and downloading files. Phone (800) 507-3800. Vision Use professional pre-built templates to fill in and sign documents online faster. Depending on your benefit coverage, a LASIK discount or allowance may be included. Llame al Centro del Servicio al Cliente al 1.800.507.3800, y alguien que habla su idioma lo ayudara. Click on the Search button or hit Enter to begin the search. Because this site, and all content comprising the site, is for educational purposes only, there is nothing on the site that is or should be considered, or used as a substitute for, medical advice, including advice about vision and eye care and/or any issues related to vision and eye care. To request a formal grievance review you have three options. Effective for dates of service on or after September 1, 2019, the Medicaid-implemented fee schedule changes for Medicaid services are listed below. After a decision is made pursuant to sections E, F, G or K, the reconsideration, appeal and administrative processes are completed and the departments role is ended, except: A decision made by the director or an independent review organization pursuant to this section is admissible in proceedings involving a health care insurer or Superior Vision. Thank you. Check your benefits schedule to see how vision is covered Your Employer Superior Vision Services11101 White Rock, Suite #150Rancho Cordova, CA 95670. Member Reimbursement Claim Form Use this form for reimbursement of services received from an out-of-network provider, or when . 3. The preferred option is to send your Grievance in writing (company specific form is not required) to: If you choose you may fax it to us at: 916-852-2290, or. As a participant in the plan you are entitled to certain rights and protections under the Employee Retirement Income Act of 1974 (ERISA). Everything needed to begin using the account will be contained in this document, except for your password. 10/01/19. I completed the reimbursement form and mailed it along with a copy of the Contacts Direct receipt to Superior Vision on 4/1. We apologize for the delay and appreciate your patience while we resolve the issues. Billing and Reimbursement for Vision Services . The preferred option is to send your grievance in writing to: Superior Vision Services, Inc.P.O. Employees Retirement System of Texas. If you believe you have a vision problem or condition, contact a qualified vision care professional immediately. Reimbursement will be sent to the Plan subscriber (see Help Sheet for definition) at the address Ambetter from Superior HealthPlan has on record (To view your address of record, please log on to Ambetter.SuperiorHealthPlan.com or call Member Services at 1-877-687-1196 (TDD/TTY: 1-800-735-2989). Superior Vision is a vision insurance company focused on providing quality eye care and treatment, rather than simply offering savings on eyewear. We apologize for the delay and appreciate your patience while we resolve the issues. You may also contact the consumer assistance program at the New Jersey Department of Banking and Insurance. If prompted while searching a Superior Vision provider, select "Superior National" as the network and "Insurance through your provider" for coverage type. The member or the members treating provider shall submit to Superior Vision with the written formal appeal, any material justification or documentation to support the members request for the service or claim for a service. Title: Member Reimbursement Claim Form Author: Superior Vision Subject: Expense Reimbursement Created Date: 2022 Versant Health Holdco, Inc. (Versant Health). Superior Vision Services, Inc. u P.O. Cookies are a technology which can be used to provide you with tailored information from a website. Providers must use the appropriate Current Procedural Terminology (CPT 1) codes or Healthcare Common Procedure Coding System (HCPCS) codes when submitting claims for vision services to the IHCP. The name and identification number of the member asking for the review; Names of health care providers or administrative staff involved; and. Tip: Missing information and receipts can delay your reimbursement. Windows OS: To zoom in press CTRL + PLUS SIGN (+). Superior Vision is a product offering from Versant Health, a company forged from the experience of two leading vision care plans. Superior Vision makes no guarantee as to the content found on other sites. P.O. Please use the form below to request an appointment. Superior Vision. Ensuring members easy access to quality care with Superior Vision can help drive improvements in HEDIS/Stars scores. The member shall mail a written appeal to Superior Vision within sixty (60) days after receipt of the adverse decision. You may contact us by e-mail at privacy@superiorvision.com. If you disagree with the decision or explanation given to you by the Customer Service Representative or if you have a complaint about any other issue regarding your insurance, you may request a grievance review. If you have co-pays these are paid to your in-network provider at the time of your visit. Download the necessary form(s), print it out and fill in the required information. This includes tagging for alternate text in images, table headings in data tables, semantic structural elements like headings and lists and reading order. Medicare, Medicaid, CHIP, Tricare, Health Insurance Marketplaces, Language Assistance Program, Language Assistance: Espaol | | Ting Vit | | Tagalog | | | Deutsch | | | Other Languages. Download the free version of Adobe Reader. To zoom out press COMMAND + MINUS SIGN (). California Confidentiality of Medical Information. We do this through a broad-based provider network comprised primarily of board-certified ophthalmologists (MD) complemented by optometrists (OD), opticians, and optical companies who are responsible for delivering quality services. If you paid in full for your service please provide a brief explanation as to why your provider did not bill us on your behalf. Superior Vision Services, Inc. Notice of Privacy Practices, Superior Vision Services, Inc. Privacy Notice, Superior Vision of Texas Notice of Privacy Practices, Superior Vision of New Jersey, Inc. Notice of Privacy Practices, Superior Vision of New Jersey, Inc. Privacy Notice, Superior Vision Insurance Plan of Wisconsin, Inc. Notice of Privacy Practices, Superior Vision Insurance Plan of Wisconsin, Inc. Privacy Notice, Superior Vision Benefit Management, Inc. Notice of Privacy Practices, Superior Vision Benefit Management, Inc. Privacy Notice, Superior Vision Services, Inc. Notice of Privacy Practices New York, Superior Vision Services, Inc. Privacy Notice New York, https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, http://www.hhs.gov/ocr/office/file/index.html, Medicare, Medicaid, CHIP, Tricare, Health Insurance Marketplaces, Language Assistance Program, Language Assistance: Espaol | | Ting Vit | | Tagalog | | | Deutsch | | | Other Languages, Address of eye care professional (street, city, state). In the dialog box, select Content > Fonts & Colors. Subscriber Information Please print clearly Subscriber Name Daytime Phone Evening Phone Mailing Address City State Name of Employer Zip Patient Information Patient Name Date of Birth Authorization Number Full Time Student Yes // No Verification may be required Claim Information Single Vision Lenses Bifocal Lenses Progressive Lenses Date of Service Exam Frame Is the provider an in-network provider Provider Name Contacts Contact Lens Fitting Exam Extra Ad-Ons Other Phone Number If you saw an in-network provider Are you applying for reimbursement after using an in-store sale or promotion you pay in full and then submit your receipt to Superior Vision for reimbursement at the out-of-network rates. For a full copy of our policy, please click here to request it. After any applicable consideration Superior Vision denies the members request for covered service, the member may appeal that adverse decision. Pages are designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. We will let you know that your request was received by sending you a confirmation in writing or by email (if address is provider) within 15 business days. . We're moving to a new login format for our secure Provider portal. Contact lenses The SSL security protocol provides data encryption, server authentication, and message integrity for your connection. The IHCP reimburses opticians (specialty 190) and optometrists (specialty 180) only for services . If you do not already have AdobeReader installed on your computer, Click Here to download. The Exclusive Collection is a selection of stylish frames available to Davis . 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