Good facilitator, confident in working with others at all levels, Ability to work effectively with remote teams, Be responsible for implementing standard processes and procedures across the vendor management lifecycle including sourcing strategy, vendor selection, vendor contracting and ongoing vendor monitoring, Participate in business sourcing strategy discussions and leads operational due diligence on potential new vendor partnerships, Work closely with procurement to secure key relationship terms in contract negotiation, Set up and implements a standard IS governance model for vendor oversight, Regularly review and evaluate SLAs to identify areas of improvement, Plan and conducts regular performance reviews with each major third-party provider along with relevant IS stakeholders, Keep apprised of all projects and initiatives involving vendors across IS, including responding to existing and new regulatory requirements around third party oversight, Centralize and maintain all IS vendor information (key contact information, services provided, contracts, pricing schedules, etc. Quantifying your experiencewhether direct or transferablewill be incredibly important as youre writing your sales resume. How a list is punctuated depends on the sort of information that is being presented. ), Effective written and spoken communications skills in Portuguese and English, Academic excellence attends to a top university in So Paulo area and graduates in 2017 or beyond, Analytical and comfortable with the use of MS Office tools and new systems, Understanding of social media and ecommerce is a plus, Provide leadership with regard to all facets of operations analysis & outsource vendor performance management, Drive continuous improvement of vendor performance, service delivery, and service levels, Define, develop, and drive operational strategies, Develop standardized scorecards with financial accountability, Ensure standard invoice reconciliation process along with spend tracking, Create operational process and procedure standardization for vendors, Execute major policies, programs and objectives (both strategic and tactical) to ensure companys success, Develop strong relationships with vendors, Promote effective performance monitoring of key vendors and reduce disruptions to the business, Attract, retain, and develop vendor management team members, Prepare month end and year-end financial reviews of vendor results and expenses compared to budget, Support the finance team by creating year ahead forecast projections based on year end results, Prepare monthly financial business reviews and variance summaries to budget and forecasted volumes and expenses month over month, year over year, Create financial reporting and analysis to provide insights into 3rd party expenses and track and monitor costs per call and other financial data, Ability to partner with business units to provide insights on driving cost efficiencies and performance results for all 3rd party vendors, Must be available for extended hours, as needed, Provide a complete Vendor Ordering and Decommissioning Administration function and support the activities relating to Vendor Management for all orders, Complete the relevant documentation required to secure and decommission vendor services in support of the efforts of the Vendor Management team, Ensure that subcontracted purchases are completed so that the relevant service can be delivered within the agreed timelines, Assist with basic system support by capturing, updating and maintaining the related database and systems as required by the Vendor Management process, ensuring complete data accuracy of all orders placed, Responsible for processing circuit decommissioning with local and international vendors, Assume responsibility for all administrative duties required by the teams supported, Commit to Living the IS Value while in the employment of Internet Solutions, Good communication skills (Verbal & Written), Excellent client-service skills and customer-facing skills, Excellent telephone manner and good listening skills, Ability to work under pressure and to demonstrate ownership, Ability to work alone without supervision and in a team environment, Ability to prioritise along with good time management skills, Flexible and adaptable to meet the team/clients needs, Honest, polite, hardworking, punctual and reliable, Business Services delivers high-quality, commercially managed services to internal partners throughout the firm, Real Estate plans, builds and operates the firm's facilities worldwide, and is critical to ensuring that our core businesses operate efficiently 24 hours a day, 7 days a week, Finance, comprised of central hub in Bengaluru, India and regionally based teams, provides accounting and control, financial analysis, decision support, procurement, contract administration and management reporting for all initiatives within the Services Division and for business partners across the firm, Administration and Communications oversee organizational development and internal and client communications, Drive projects for continuous process improvement and bring innovation into the team. The skills section is common on resumes in many regions, though a generic list of skills does not work anymore also in Australia. Partners with Line of Business owners on vendor initiatives centered on higher utilization of preferred vendors and education of adjusters, Provides oversight and relationship management of off-shore vendors directly related to Business Process Outsourcing implementation, Implements strategic and operational objectives that have substantial impact on the success of vendor management. Breathe life into flatlining bullet points with this simple formula: compelling verb + job duty + tangible number or outcome. What is a mentor and how can you find one? Being able to manage to a customers needs when negotiating with vendors will be critical in maintaining a competitive advantage within the Division, Customer service skills as demonstrated by the ability to effectively partner with vendors and customers, Ability to effectively negotiate; cost and performance, Residential and commercial title experience; including title examination, Knowledge of products, state regulations and guidelines, Ability to analyze data and make decisions within defined procedures, Must be able to prioritize workload and handle multiple tasks, Intermediate PC skills including Microsoft Word, Excel, Outlook, Sharepoint, Powerpoint, Visio, Strong computer skills including but not limited to Microsoft Office Suite, Conduct reflects integrity, honesty, and responsibility for decisions and behavior, Coordination and Oversight of Vendor Audits, Identification and reporting of potential gaps/risks to quality system owners, Vendor Audit, GCP audit experience strongly preferred, other GxP considered, Event Management processes and tools, including CAPA and Effectiveness Checks, Use of electronic audit management systems (Trackwise preferred), Investigator Audit experience (preferred, but not required), Producing monthly print accruals for Vendor Management and Private Banking Operations, involving compilation of data from various sources, Reviewing invoices and performing reconciliation to the budget; updating invoice database, Update of monthly projection files and involvement in forecast build, Reconciliation of vendor system report to invoices, identification of differences, and correspondence with vendor, 2 year minimum experience in finance related role, Strong excel and system skills (knowledge of pivot tables and v-lookups required; Microsoft access a plus), Accounting and financial analysis background a strong plus (experience with reconciliation and data mining), Responsible for managing and strengthening relationships with regional vendors, Responsible for communicating regularly with the field vendor Directors and/or Managers on key information and change messages, Oversee operational execution of the end-to-end vendor management process, Oversee regions vendor performance reviews and assist vendor companies with service targets achievement and address performance issues, Collaborate across regions to execute day-to-day issue resolution, Provide input into Independent Contractor Agreement selection criteria, identification of new vendors and incumbent vendors, select vendors from short-lists, Manage Regional Vendor Management Managers, including setting group and employee goals, providing formal and informal feedback, and coaching direct reports towards high performance, Address Field Services Vendor Management issues elevated by the Regional Vendor Management Directors and/or Managers, Works closely with the Field Services Vendor Management Field Operations Director to ensure regional acceptance and collaboration with new Field Services Vendor Management processes, Works closely with the Field Services Vendor Management Field Operations Director to identify and execute opportunities for vendor standardization of processes, controls, customer interactions, etc. Escalates issues to Purchasing Specialist II and IT Vendor Management team, Identify purchase order discrepancies provided by vendors including backorders, stock-outs and substitutions. As appropriate, contribute to or influence company policies, Monitor compliance by company employees with established procedures, Work with Risk / Finance to coordinate contractual requirements, Monitor customer satisfaction with our terms and conditions and contracting practices, Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation, Handle on-going issue and change management, Monitor transaction compliance (milestones, deliverables, invoicing etc. Site Acquisition etc, Experience of working for an (A)SP in a management position is considered a strong plus, Develop strategic partnerships and agreements with providers of IT services that provide value to Scotiabank, Manage the Supplier selection process; Master Contract negotiation; Supplier Service level management; contractual compliance and Supplier termination or renewal. Your resume should only be formatted using line breaks and simple formatting (like setting multiple columns across the page). Table of contents Provides expertise in the interpretation and application of contracts, Ensures alignment b/t HIX and vendor contracts, Assists in identification, development and implementation of new contract policy and processes, Manages contract administration, and evaluates performance to ensure optimal customer-supplier relationships, Builds and manages relationships with key stakeholders and vendors to ensure that organization goals are met, Manage quarterly&annual performance reviews and controls assurance activity, Responsible for driving operational performance by managing the vendor selected by Kaiser to administer the Individual On Exchange enrollment, billing, and payment processes, Manage the overall performance of vendor performance in terms of quality, resources, and delivery of service, Ensure all aspects of vendor SLAs are consistently met, Lead a team responsible for managing vendor service requests, incidents, problems, disputes, and escalations, Act as an internal escalation point for operational service requests, incidents, problems, and disputes, Establishes and maintains regular meetings with key operational/technical executives and stakeholders to ensure a clear and consistent communication of vendor performance and risks, Escalations for client and internal resources, Escalated operational issues above original point of contact, Escalation point for DOI complaints, HIPAA violations, and other regulatory and compliance inquiries, Manages performance and behavior of 12-15 Seller Support Associates through effective 1:1 meetings, coaching, and mentorship, Direct line management for the Seller Support Associate Advisor role, Implements performance goals, monitors and evaluates against pre-set goals implementing action plans to resolve performance barriers as needed, Reviews and analyzes performance metrics to identify areas of opportunity that will drive performance improvement, Ensures that Associates have a clear understanding of the performance and behavior criteria and how it impacts site performance and the overall Seller experience, Manages schedules, monitors adherence, time-off planning, and attendance in partnership with Workforce Management, Participates in daily Kaizen events to identify and implement process improvement change initiatives, Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions, Ability to work shifts - especially night shifts from 03.30pm till 12pm, With the Sourcing Manager, serve as BCG's relationship manager with providers of third party data and research, Undergraduate degree with high academic achievement required, MLS degree preferred, 3-4+ years of relevant business experience preferred, Review vendor contracts as necessary to determine any impacts on assignment, termination or other critical legal and business terms, Work with Vendor Portfolio Manager to effect the transition/integration and on Vendor Risk Assessment for transitioned vendors, Evaluate transitioning vendors to identify opportunities for risk reduction, consolidation and expense reduction, Identify Migration BSL (administrative ordering staff) network and communicate ordering processes for new end to end revenue cycle management clients, Provide leadership to and be accountable for the performance and direction through multiple layers of management and senior level professional staff, Travel to customer and prospect sites to represent Vendor Management, Demonstrated passion and commitment to positive and effective customer service and experience, Excellent verbal and written and presentation skills, Advanced or greater proficiency in Excel (ability to perform VLOOKUPs and pivot tables), Strong analytical and interpersonal skills, proven ability to influence and negotiate complex and matrix reporting relationships, Identify, engage and integrate a small portfolio of new vendors to Amazon.es or Amazon.it, analysing complex data to identify growth opportunities to help the MVR team succeed, Excellent written and verbal communication skills with the ability to explain complex concepts in a simple manner, Ability to work with wide range of people at all decision-making levels; ability to influence and make an impact internally and externally, 5+ years of IT and Telecom sourcing and category management experience along with other IT functional experience, BS/BA required, MBA or other relevant degree/ certification highly desirable, Excellent negotiation skills and experience managing complex contract negotiations, Superior relationship building skills and ability to lead and influence change in the face of complexity and ambiguity, Proactively collaborates with business leaders, suppliers and internal teams and quickly establishes credibility, Ability to perform in fast paced, dynamic organization with time sensititive deadlines, Demonstrated analytical, problem solving, organization, and communication skills, Project management experience that demonstrates successfully managing complex projects, 5+ years of work experience in vendor management, business management, or relevant experience, Must have strong PowerPoint and Excel skills, Strong analytical, creative thinking and problem solving skills, Strong facilitation, process and influence skills, Multi task, work under pressure and meet tight deadlines, Execution-oriented, and able to complete tasks independently, Great presentation skills and comfortable in presenting concepts and ideas clearly, Comfortable working with all levels of the organization including senior executives, Work experience in technology is valuable, Understanding the technology, industry, and technology vendor community is valuable, Delivery and project management of tenders / commercial negotiations, aligning with global strategies and working closely with Global Category Leads and Service Owners, Contract negotiation, including cross-border / global contracts, working in partnership with the Group Legal Commercial team, Delivery of the Vendor Management Framework in managing and measuring vendor and internal stakeholder adherence to SLAs, Consolidation of the vendor base through identification of vendor rationalisation and alignment to preferred vendors and strategic partnerships, Thought leadership and innovative commercial solutions to deliver towards business strategy and outcomes, Development of strong relationships with internal leadership and stakeholders, Develop the framework to allow us to scale vendor selection across multiple countries quickly, Work with partner teams such as GS, Amazon Expansions, and our international retail teams to ensure alignment and maximize synergies, 5+ years in a product/program management role, 7+ years in a product/program management role, Demonstrated track record of delivering large, cross-functional, customer facing projects, Ability to effectively manage relationships at senior levels (VP+), Demonstrated history in creative/big thinking, Strong analytical and quantitative skills; ability to use hard data and metrics to back up actions, Demonstrated ability to grasp and discuss technical concepts, tradeoffs and opportunistic new ideas with technical employees and partners, Review manual stock levels of various inventories at multiple plant departments for reorder, Candidates with an Associates or Bachelors degree in Business, Welding Technology or Sales will be given priority consideration, Minimum 2 years experience in product distribution or inventory management, Experience with welding and safety products, or related industrial products a plus, Proficient working knowledge of Microsoft Office applications (Word, Excel, and Outlook), Self-starter; self-motivated; operates with a sense of urgency; ability to work independently and under, Demonstrates a clear and effective speaking manner for the purpose of explaining information to, Strong problem-solver, with a high level of attention to detail, Comfortable interacting with a wide variety of people with different personalities and backgrounds within, Able to talk, hear, walk sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel or crouch, Specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus objects, Regularly required to stand, sit and talk or hear, Occasionally required to walk; use hands to finger, handle, feel or use a calculator or computer; and reach with hands and arms, Occasionally lift and/or move up to 60 pounds and move more than 125 pounds with the aid of material handling equipment, Moderate to Frequent local travel (75% of work time), Workspace space is that requires both indoor & outdoor environments) in various seasonal weather conditions, Contract compliance and management, drives and monitors accurate financial reporting for vendors, including tracking of: vendor revenue, vendor profitability, and customer account penetration by vendor product, technology, and/or service, Responsible for the development, implementation and delivery of regular vendor dashboards, vendor/market intelligence reports, identification of significant vendor changes, vendor/market opportunities, vendor risks analysis. As a subject matter expert is responsible for ensuring that Xerox Services VM is at the forefront of learning services vendor management industry. Responsible for monitoring through various reports, tools, and system research for all engagements/services associated with the Third Party, Analyze and assess SLA performance to determine if the SLAs are appropriate given the service being performed by the Third Party and the risks associated to the service, Partner with Delivery Managers to monitor all applicable risk assessments are completed in the appropriate timeframe based on third party risk tier. These resume bullets are proof you dont need to be in sales to show quantifiable achievements. If youre applying to your first retail assistant manager position, write a resume objective a 34 sentence paragraph describing your relevant skills and job-specific goals instead of a resume summary. A colon should be used to introduce the list, and the first letter of each point should be capitalised. Use those to make yourself sound better! Is responsible for delivering VM projects to client/s, Is responsible for the continuous development of the VM Service commercial offering and value proposition. Ensure sensitivity and transparency as we seek to turn suppliers into clients and clients into suppliers where deemed effective and efficient, Ensure the Global Head of Procurement & Vendor Management and Regional Management are appropriately briefed at all times and used effectively as escalation point, A minimum of 10 or more years in an IT environment with strong knowledge of IT Vendor Management and Service Delivery Management is required. Resume Bullet Examples From a Junior-Level Management Consultant: Created 7-year business plan and investor marketing materials leading to a successful $2.5MM round of financing Designed and implemented company-wide loyalty rewards program for leading Swiss retail bank with revenue exceeding $2.3BN, resulting in a 10% rise in product cross-sales The expertise of Calendar management and scheduling tools We hope weve helped you on your path to career success. Prior Third party risk/Vendor Risk/Supplier Risk experience a MUST, Sourcing and Procurement: Experienced with collaborating with S+P team on best in class vendor management and sourcing guidelines. Accountable for both short and long range plans needed to achieve financial and operating efficiencies, benchmarked against best in class, Ensures vendors are compliant with any changes to internal policy, state/local/federal laws and regulations that affect their ability to deliver services to CNA in coordination with Procurement and Legal, Designs a vendor assessment and governance protocol that promotes an ongoing process for data collection and reporting on vendor effectiveness (including processes, procedures, metrics and scorecards, and risk management of vendor relationships) to ensure all products and services delivered meet or exceed expectations, Works with the senior leaders of Claim to facilitate the prioritization of initiatives across the Claim organization. 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